Lucinda Baker at Lorraine Coppard at look forward to receiving your application.Should you be shortlisted to interview, the hiring team will contact you to arrange an interview.Ī Basic DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) will be required for this role.įor an informal discussion please contact either: This is a rolling advert that will remain open until the service deem appropriate. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Excellent verbal and written communication skillsĪny successful applicant will be expected to attend 1 shift per month to maintain competency following a bespoke training course.įor more information, please find the full job description below and refer to this before submitting your application.Excellent fast and accurate keyboard skills.Prior and or current experience working in a similar setting.5 GCSEs at grade C or level 4 or equivalent including English Language and Maths.To be considered for interview, your application will clearly evidence the following (please address these criteria in your supporting statement): With a good level of commitment to your own development, you will also be able to undertake intensive initial training and study in your own time. In addition, you will have the ability to work as part of a team and act on you own initiative. You will require the ability to work under pressure in a fast-changing environment as well as a positive and flexible attitude to all aspects of work. You will be provided with all the essential training as well as the opportunity to undertake an NVQ Level 3 qualification. You will assist in the continued management of incidents and will carry out a variety of emergency and non-emergency tasks to support and maintain an effective Fire Service response. The successful applicants will form an integral part of a team whose priority is to receive emergency calls from members of the public and mobilise fire engines and firefighters who respond to a wide range of incidents throughout the three Counties, including assisting other emergency services and partner agencies.Īs a Joint Fire Control Room Operator, you will be expected to answer, advise, record and action emergency calls. Honesty and integrity: We are truthful and trustworthy.Professionalism: We will always be the best we can be.Responsibility: We are answerable for our decisions and actions.Fairness and Respect: We embrace diversity and promote a culture of inclusivity.We expect all our staff to embody these values. The values below will be crucial in delivering our corporate strategy and are what we draw on to make a difference for Surrey residents. Solving challenges through intelligence driven collaboration, innovation and improvement.Recognising and embedding diversity in everything we do.Flexibly responding to a constantly changing environment.Comprising both uniformed personnel and support staff, they all share one vision: With you, making Surrey safer. The Service employs just under 700 people across the County in a variety of roles. Surrey Fire and Rescue Service has the responsibility of protecting over one million people who live in the 650 square miles of Surrey. The Control Room Operators work a rotating shift pattern of 36 hours a week including days, nights and weekends. The Joint Fire Control Room operates 24 hours a day, 365 days of the year providing call receipt, call handling and mobilisation. The role is based in Salfords, Surrey and covers the three counties of Surrey, West Sussex and East Sussex. Surrey Fire and Rescue Service are recruiting for Bank Joint Fire Control Room Operators to be available in a bank capacity, offering support as and when available. This pool will have a validity period of 12 months and it is not guaranteed that a bank role will become available during that time.ĭo you hold prior or current experience working in a control room? Can you work under pressure? Are you a team player? If so, then this could be the role for you! We are currently seeking applications from individuals who wish to be placed in a pool of suitable candidates. The starting salary for this role is £15.60 per hour (FTE £29,291).
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